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It's Your Business: Managing the Numbers in Healthcare Food Service Webinar

Wednesday April 9, 2008
2:00 p.m.-3:30 p.m. EST
(Time includes a dedicated Q&A portion.)
HFM, ASHFSA and ADA Members - $75, Non-members - $95
CEUs from ADA, ACHE, and DMA to be determined

Register today!

Topic: Join us for a Webinar that takes a look at the financial side of managing a healthcare foodservice facility. Experts will give an insider's view on the strategies they employ.

Webinar Objectives:
Participants will learn about the following topics:

• Non-Labor Expenses: Counting Meals, Food Costs, Calculating Cost Per Meal and Allocating Costs
  
  
• Labor Issues: Staffing, Productive vs. Non-Productive Time, Average Hourly Rate
  
  
• Productivity: Hours Per Patient Meal, Per Adjusted Patient Day
  

Speakers:

Mary Cooley, MA, RD
Mary Cooley, MA, RD, is the director of dining services at Pennswood Village, a 450-resident CCRC in Newton, PA, with an annual budget of $3.2 million. She is also an instructor at Cedar Crest College where she teaches Management in Dietetics. Her career includes extensive experience in food and nutrition management and support services in a variety of settings including Pottstown Memorial Hospital, where she oversaw both food and nutrition and environmental services, and Pennsylvania Hospital where she was the assistant director of food and nutrition services.

Thomas Cooley, MA, RD
Tom has over 25 years experience as a dietitian and foodservice administrator in the exponentially expanding world of nutrition and food service. As such, Tom is expected to be an expert in: gourmet food, customer service, financial systems and budgets, staff motivation, C-store operations, vending, room service, catering, computerization, ethnic food preferences, cashless point of sale systems, reimbursement for MNT and DSMT, HACCIP, distribution and inventory management, therapeutic diets, nutraceuticals, fundraising and development, patient satisfaction, trash disposal and recycling, community health, coffee roasting, union contracts and labor disputes, fad diets and food labels, gastric bypass, jammed copiers, and trans fat.

Robert F. Porr
Robert has more than 30 years of experience in healthcare in clinical, marketing and consulting capacities. His clinical experience began as a hemodialysis technician at Long Island College Hospital and at New York University Medical Center as a biomedical engineering technician in cardiothoracic and general surgery. Industry work includes marketing prosthetic heart valves for Edwards Laboratories and as assistant director for the Greater New York Hospital Association's subsidiary, GNYHA Consulting, Inc. Currently, he is Northeast regional director for Thomson Healthcare, providers of clinical, operational, strategic planning data and consulting services to healthcare providers. Robert also is a member of the board of directors of St. Anthony's Hospital in the Bon Secours Health System.

This Webinar is being sponsored by Schwan's Food Service and Sysco Corporation.

HFM Webinars

The National Society for Healthcare Foodservice Management (HFM) has joined forces with The American Society for Healthcare Food Service Administrators (ASHFSA) and the Management in Food and Nutrition Systems (MFNS), the practice group for the American Dietetic Association (ADA), to create a series of innovative Webinars on the crucial issues facing the foodservice industry today.

This year's Webinar series is comprised of the latest news on topics such as healthy eating, technology trends, operations, finance and environmental issues.

If you missed a past Webinar, please visit our archived section of the Web site at: www.hfm.org/members/resources/webinars.html.

Register today!

Technical Information
What is a Webinar and how is it different from a traditional seminar?

A Webinar is a real-time distance learning tool that combines a conference call with interactive online visuals. All you need is a telephone and a computer with an Internet connection.

How does it work? A toll-free call will access the audio portion of the seminar and you can access the online visual portion right at your desktop. Complete access instructions will be provided a few days prior to the seminar. These access instructions will be emailed to you by KRM Information Services (HFM's technology partner for this event.)

What technology do I need? For the audio portion you can simply use a common telephone (a speakerphone will enable multiple participants to listen). Web conferencing requires at least an Intel Pentium 266 MHz PC running Windows 98, Me, NT, 2000, or XP with at least 64 MB available RAM. Supported browsers include Microsoft Internet Explorer 5.0 or later, Netscape 7 or later, or Mozilla Firefox with Java version 1.5 or later. JavaScript and cookies must be enabled in the browser. A 56K or faster Internet connection is recommended.

Important: You will need to install WebEx Event Manager on your PC (or the PC you plan to use for the Webinar) prior to the Webinar's start time. Installation instructions will be included with your program materials and log-on instructions, or you can view them here. If you have any questions or concerns about WebEx Event Manager, please call Customer Service at (800) 775-7654.

My company has a firewall - can I still participate? YES! Different companies have varied security systems in place. You should consult your IT department for questions specific to your operating system.

Can I test my PC before I get my instructions? To test your computer, go to www.krm.com/webextest. Click Setup. Once you receive the successfully completed message, please close your browser.

Important: Please conduct this testing step on the PC you plan to use for attending the Webinar, prior to the actual Webinar start time.

For more information visit www.krm.com/techsupport/tech-web.html.

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